With PCCS’ help, 56 year-old Charlotte has benefited immensely from being able to access the National Disability Insurance Scheme (NDIS).
When PCCS Social Worker, Bonnie, first met Charlotte, she was calling the PCCS office multiple times per day. Combined with many complex health issues, including schizophrenia, type 2 diabetes, hypertension, a double
fusion of her right ankle, osteoarthritis and a visual impairment, Charlotte also had high levels of anxiety.
She was often stuck in her armchair at home overnight because she couldn’t transfer out of the chair without causing pain to her wrists. She also found it difficult to go out to do her grocery shopping and errands, as her walker was not strong enough to support her safely.
With Bonnie’s help, Charlotte used her NDIS funds to arrange an assessment, which recommended a dual-motor recliner chair and a bariatric four-wheeled walker. Soon after receiving her new equipment, Charlotte made plans to go out by herself via community transport with her new walker.
“It’s the first time I’ve been out by myself in over a year!”
Bonnie noticed a reduction in the frequency of Charlotte’s calls after she received her new equipment. And when she did call, it was about the positives in her day and discussing her future goals. Charlotte can now exercise an increased level of choice and control in her own life and continues to make plans to leave her home independently.
