NDIS Services

Our Therapeutic Supports and Occupational Therapy services are designed to help you build skills, increase independence and participate more fully in everyday life.

Depending on your needs and goals, support may focus on areas such as personal care, communication, mobility, daily routines, community participation, social interaction, emotional regulation and developing practical skills for greater independence.

Our Occupational Therapists can also provide specialised assessments, recommendations and therapeutic interventions to support your NDIS goals.

Read more about our Occupational Therapy Services here

Read more about our Therapeutic Support Services here

The NDIS has produced a number of fact sheets and other resources to guide you through the NDIS process.

• Most of these can be found on the NDIS Factsheets and Publications page
• An outline of the NDIS process can be found on their website.

In New South Wales

• People with Disability Australia Inc (PWDA)
  PWDA provides individual and systemic advocacy for all people with disability living in NSW.
• Multicultural Disability Advocacy Association of NSW Inc
  MDAA provides individual and systemic advocacy for NSW people from diverse cultural and linguistic backgrounds. MDAA has multiple offices in Sydney and NSW, so contact them for other locations.
• Mental Health Advocacy Service (Legal Aid NSW)
  The Mental Health Advocacy Service (MHAS) is a statewide specialist service of Legal Aid NSW and provides free legal information, advice and assistance about mental health law.

In Queensland

• Queenslanders With Disability Network Inc
  QDN is a state-wide organisation of, for, and with people with disability connecting for collective and affirmative action.

• Aged and Disability Advocacy Australia
  Aged and Disability Advocacy Australia (ADA Australia) is a not-for-profit, independent, community based advocacy and education service with more than 25 years’ experience in supporting and improving the well being of older people and people with disability. Services are free, confidential and client focused.

The NDIS Quality and Safeguards Commission
Contact the NDIA here first if you have a complaint about a service provider or a complaint about the NDIS.

Commonwealth Ombudsman
The Commonwealth Ombudsman investigates complaints from people who believe they have been treated unfairly or unreasonably by an Australian Government agency.

In New South Wales

• NSW Fair Trading
  NSW Fair Trading safeguards the rights of all consumers and advises business and traders on fair and ethical practice. You can make complaints about goods or services you purchase that are not satisfactory.

• NSW Ombudsman
  The NSW Ombudsman is an independent and impartial watchdog that watches over most NSW public sector agencies and their staff, and some not-for-profit and private sector agencies and their staff. Their role is to make sure these agencies and their staff do their jobs properly and meet their responsibilities to the community.

• Health Care Complaints Commission
  The Health Care Complaints Commission acts to protect public health and safety by dealing with complaints about health service providers in NSW.

In Queensland

• Queensland Fair Trading
  Queensland Fair Trading safeguards the rights of all consumers and advises business and traders on fair and ethical practice. You can make complaints about goods or services you purchase that are not satisfactory.

• Office of the Health Ombudsman
  The Office of the Health Ombudsman is Queensland’s health service complaints agency. We are an independent statutory body and the one place all Queenslanders should go if they have a complaint about a health service provider or a health service provided to them, a family member or someone in their care.