Jacinda had a past history of trauma, homelessness, and abuse.
Jacinda comes to the PCCS Hub₁ Safe Space at Mermaid Beach as she likes the staff, is able to get something to eat and is able to escape the streets for a couple of hours.
She had been noted by Hub₁ staff as becoming increasingly erratic over recent months but refused any kind of practical assistance.
Towards the end of June, Jacinda presented to the Safe Space outside of operating hours and in crisis because she didn’t trust anyone else to help her. Through this relationship, and with the help of our Intake & Triage team, Jacinda was able to accept medical assistance and be admitted into hospital where she received urgent physical and mental health care.
She calls from the ward every couple of days to ‘check in’ with the Hub₁ staff and let them know she is okay and looking forward to her return visits to the Safe Space.