Coordinated Veterans' Care (CVC) Program

Coordinated Veterans' Care (CVC) Program

The Coordinated Veterans Care (CVC) Program is intended to improve the wellbeing and quality of care for chronically ill Gold Card holders. This is a targeted program and is not for all Gold Card holders. The program pays GPs and nursing providers to coordinate the care of targeted patients, ie, Gold Card veterans or widows who have health problems that increase their risk of unplanned hospitalisation and have congestive heart failure, coronary artery disease, chronic obstructive pulmonary disease, or diabetes.

Through improved community based care, the program is intended to improve the health of participants by:

  • providing ongoing planned and coordinated care from their GP and a nurse
  • educating and empowering participants to self manage their conditions
  • encouraging the most socially isolated to participate in community activities.
A Guide for General Practice which includes information on Setting up Your Practice, Eligibility and How to Claim, plus, information about Training Resources for GPs and Nursing providers can be found here and here.

GPs may have received correspondence from the Dept of Veterans Affairs regarding patients that DVA data shows may benefit most from the Coordinated Veterans Care program.
    AML Alliance will then arrange for the list of eligible DVA veterans at that practice to be reissued.The NSML Primary Care Support Team is happy to assist all general practices to acquaint themselves with the program.

    For more information you can contact your Primary Care Support Officer at or phone 9477 8700.