Patient identification helpful hints

Patient identification helpful hints

The RACGP Standards for General Practices Criterion 3.1.4 requires patients identity to be confirmed at each encounter to a general practice. An encounter is when the patient rings to make an appointment, when the patient reports to reception at the appointment time, when the patient sees the GP and when continuing the appointment with a practice nurse if required.

According to Criterion 3.1.4 Patient Identification:
Approved patient identifiers
All practice staff should be trained to check for approved patient identifiers as a matter of course.
Approved patient identifiers are those items of information accepted for use in patient identification and include:
patient name (family and given names)
date of birth
gender (as identified by the patient themselves)
address
patient record number where it exists.
A Medicare number is not an approved identifier.


To give a better understanding of this Criterion, please visit their website.

The Primary Care Support Team will continue to assist all general practices with accreditation visits. For practices who would like to find out more about accreditation, a gap analysis service is available from your Primary Care Support Officer at practice_support@nsml.com.au or phone 9477 8700.
Patient identification helpful hints