Criterion 3.1.4 Patient Identifiers RACGP Standards of general practice

Criterion 3.1.4 Patient Identifiers RACGP Standards of general practice

Criterion 3.1.4, of the RACGP Standards for general practices 4th Edition, has one flagged indicator only, and requires a patient identification process using three approved patient identifiers. The objective is to ensure that patients are correctly identified at each and every encounter. In meeting this criterion, practices should use at least three approved identifiers at each patient encounter, which include making appointments, issuing prescriptions, writing referrals.

All practice staff should be familiar with the process, and be able to describe to surveyors how it is applied.
Approved patient identifiers include:
  • patient name (family & given)
  • date of birth
  • gender
  • address
  • patient record number (where it exists).

Ideally, the practice's policy and procedure manual will also refer to this process, however this is not essential.

For more information please contact the Primary Care Support Team at practice_support@nsml.com.au or go the RACGP website www.racgp.org.au.
Criterion 3.1.4 Patient Identifiers RACGP Standards of general practice